NORMS FOR VARIOUS WORKS IN PLI/RPLI
P L I Directorate D.O.29-9/2008-LI, Dated the 24th February, 2011.
Dear Chief Postmaster General,
This is regarding norms for various works in PLI/RPLI. I am directed to intimate that the norms for various works in PLI/RPLI have been revised keeping in view the industry standards and various regulations of statutory authorities.
These norms are as below:
| Sl.No | Particulars | Number of days |
| 1. | Issue of Acceptance letter | 15 |
| 2. | Issue of policy Bonds | 15 |
| 3. | Inter Circle transfer of policies | 10 |
| 4. | Settlement of claims on maturity | 30 |
| 5. | Settlement of Claims on Death with Nomination | 30 |
| 6. | Settlement of death claim involving Investigation | 90 |
| 7. | Payment of paid up value |
|
| 8. | Loan for policies | 30 |
| 9. | Change of address | 10 |
| 10. | Change of Nomination | 10 |
| 11. | Assignment | 10 |
| 12. | Issue of duplicate policy document | 10 |
| 13. | Revival of policy | 15 |
| 14. | Conversion of policy | 15 |
It is requested that these norms be given wide publicity amongst the staff as well as customers so that services are provided in a time bound manner.
With regards
Yours sincerely
Sd/-
(A.K .PODDAR)
--
S.S.Mahadevaiah
General Secretary
All India Postal Extra Departmental Employees Union
